The Truth of Credit

 
Very often when speaking to a debtor I will ask “Have you explored some alternative ways of paying the debt?” Admittedly, my wording is vague but that is to see if they really have looked at other ways of paying it.  Then 9 out of 10 times, I get a response of “what do you [...]

I made the mistake of turning on CNBC today. In the hour I watched, I counted the terms “worry”, “crisis” and “recession” used 37 times that I sat there.  Then while searching for subjects to blog about. I ran into this:
“Each year millions of families are trapped by credit-card issuers and mortgage lenders that market [...]

Despite the general use of the word empathy, many people still do not recognize the difference between empathy and sympathy and their application to the world of collections.  This understanding is important because if we tie empathy and sympathy together we as collectors can confuse ourselves.  Sympathy means you feel like another person feels. Empathy [...]

  Hundreds of thousands of Americans are going to discover the reality of the newer bankruptcy laws, and they are going to forgo the filing through the court system in lieu of what is called “stealth bankruptcy.” Stealth bankruptcy is when you move (with no forwarding address), change your phone number, and drop off the [...]

 
You may not have been effected yet, but the method of unwarranted increases to customer’s rates is common in the credit card industry. On the Net you can find numerous reports of this happening, many times to shocked consumers who pay their bill on time every month and suddenly find their rate has been replaced [...]